With the mainstream support for Dynamics 4.0 and CRM 2011 coming to an end on April 9th 2013 and July 12th 2016 respectively, enterprises currently using them will now have to migrate to the higher versions of MS Dynamics CRM - 9.0 / O365. This whitepaper details the various benefits to businesses in upgrading to Dynamics 365.
The e-book outlines: